About Course
OBJECTIVE OF THE PROGRAMME:
By the end of this programme, each participant will:
- Have better Client Handling skills
- Be able to understand what is being spoken to them
- Be able to answer questions more confidently
- Be able to be expressive, able to pronounce correctly and able to use punctuation while speaking
- Be able to add poise and expression in their conversation
- Be confidently able to understand customers across the
- Understanding the non-verbal clues of the client
- Be able to converse with them confidently and pleasantly
- Understand the benefits of effective business communication
- Learn about Business Writing
- Learn how to excel in all areas of written business communication
- Basic English Knowledge