About Course
Certificate Course in Professional Business Communication and Etiquette
Trainer: Dr. S. Syed Anwar Kabir, PhD.
The course deals with the importance and types of communication, oral and written forms of communication, the role of nonverbal communication in one’s career, cross-cultural communication at the global level and grooming and etiquette. 30000It enables learners to improve their oral and written communication skills professional grooming and presentation skills.
Course Content
Module 1 Effective Communication in Business
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1.Communication – Definition
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2. Components of Communication
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3. Objectives of Communication
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4. Concepts and Problems in Communication
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5. Types of Communication
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6. Forms of Communication
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7. Barriers to Communication
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8. Interpersonal Communication
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9. Interpersonal Communication
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10. Johari Window TA
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11. 7 Cs of Effective Communication
Module 2: Nonverbal Communication
Module 3: Conducting a Winning Job Campaign
Module 4: Cross-cultural communication
Module 5: Leadership skills
Module 7: Practice session
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