About Course
An Introduction
- Retail is derived from the French word ‘Retailer’ which refers to cutting off, clip,ping and divide.
- Retail is the sale of goods to end users, not for resale, but for use and consumption by the purchaser. The retail transaction is at the end of the supply chain.
- Manufacturers sell large quantities of products to retailers, and retailers attempt to sell those same quantities of products to consumers.
- It is basically the sale of goods and services from individuals or businesses to the end user
Course Content
Overview of the Retail Industry
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00:00
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Understanding the credit facility
00:00 -
Credit Checks
00:00 -
Multiple Choice Questions
Requirements, Security Risks
First Aid, Safety,
Demonstrate Products to Customers
Services, Techniques, Understanding Specialist Products
Promotional Opportunities, Consultation, relationship
Appearance and Behaviour
About Customer, Do’s and Dont’s
Activity, Merchandising, Cleaning
Store Work, Legal Requirements
Gratitude, Complaints
Criticism, Etiquette, Commitment to Work
Work Commitment, Team Working
Preparing for Interview, Workplace vocabulary
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